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A1: We are a mould manufacturer, we have our own mould factory and machines located in Huangyan, Taizhou. We are making plastic injection moulds, also with mould mass production service.
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A2: From Shanghai-3 hours by train; from Guangzhou-2 hours by aeroplane; from Wenzhou-1 hour by train; from Ningbo-1 hour by train; from Hangzhou-2 hours by train; our factory to Luqiao airport is around 1 hour, to Taizhou Xi train station is around 20 minutes, and to Taizhou train station is around 40 minutes.
You can send the information about the flight or train to us, we can arrange to pick you up. We can book a nice hotel at a reasonable price for you first if you need. Welcome to contact us, and we will offer you the most thoughtful arrangements.
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A3: Our typical delivery time for injection molds is 35-55 business days. However, we understand the importance of timely delivery and strive to expedite the process whenever possible without compromising quality. Factors such as mold complexity and order volume can influence the final timeline. We'll provide you with a specific delivery estimate once we have a complete understanding of your project requirements.
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A4: We offer a 3-year warranty on our molds, excluding damages caused by human error or accidents. Beyond the warranty, we are committed to providing ongoing support. Our team aims to respond to customer inquiries within 24 hours. In addition to supplying wear parts, we offer technical assistance and guidance to maximize mold lifespan. We value customer feedback and continuously strive to improve our services.
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A5: Absolutely! We can help you bring your product idea to life. Our process begins with a thorough understanding of your concept. We'll work closely with you to refine your idea and create detailed product specifications.
Next, we can create 3D prototypes or functional prototypes to visualize and test your product. Based on the prototype's performance, we'll conduct a Design for Manufacturing (DFM) analysis to identify potential challenges and optimize the design for efficient production.
If your product is suitable for injection molding, we can create detailed mold designs and produce high-quality plastic parts. We also offer mold flow analysis to ensure optimal part quality and prevent defects.
Our goal is to provide a seamless transition from concept to production, minimizing risks and maximizing your product's success.
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A6: Yes, with honour. We offer comprehensive shipping services to ensure your mold arrives safely and on time. We have established partnerships with reliable shipping companies to provide competitive rates for air freight, ocean freight, and courier services.
To safeguard your investment, we offer shipping insurance as an optional service. Our team can also handle the preparation of necessary shipping documents, including commercial invoices, packing lists, and certificates of origin. For added convenience, we can assist with customs clearance procedures at your end, if required.
We have a proven track record of successfully exporting molds to customers worldwide, and we're committed to making the shipping process as smooth as possible for you.